QuestionQ412

Governance of Enterprise IT

A newly appointed CIO learns that the enterprise has an established IT governance process, but discovers it is not being followed. To address this issue, what should the CIO do FIRST?

  • A gain an understanding of the existing governance process and corporate culture.
  • B replace the current governance process with one the CIO has successfully used before.
  • C establish personal relationships with executive-level peers to leverage goodwill.
  • D engage audit to review current governance processes and validate the CIO's concerns.
Explanation

Effective IT governance depends on both an appropriate process and organizational acceptance of it. Understanding the existing governance process and corporate culture identifies the causes of noncompliance before attempting remediation.

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