CGEIT: Certified in the Governance of Enterprise ITDemo

By Isaca · Question Mode

QuestionQ400

Risk Optimization

An IT steering committee receives an audit finding that new software applications are delivered on time but repeatedly contain unacceptable levels of defects. Which of the following would be the BEST direction from the committee?

  • A Establish code peer reviews.
  • B Evaluate the change management process.
  • C Implement performance indicators.
  • D Evaluate the quality assurance process.
Explanation

Consistently high defect levels despite on-time delivery indicate that the software quality assurance process should be assessed. Evaluating quality assurance addresses the broader controls, testing, standards, and defect-prevention practices responsible for the recurring quality issue.

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