QuestionQ306

Benefits Realization

Which of the following is MOST important to the effective design of an IT balanced scorecard?

  • A On-demand reporting and continuous monitoring
  • B Consulting with the CIO
  • C Emphasizing the financial results
  • D Identifying appropriate key performance indicators (KPIs)
Explanation

An effective IT balanced scorecard requires appropriate key performance indicators (KPIs) to translate IT objectives into meaningful, measurable performance outcomes across its relevant perspectives.

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