CGEIT: Certified in the Governance of Enterprise ITDemo

By Isaca · Question Mode

QuestionQ274

Risk Optimization

A financial institution with a strong reputation for safeguarding customer interests has recently launched a mobile payments program. Which of the following key risk indicators (KRIs) would be of MOST interest to the CIO?

  • A Number of failed software updates on mobile devices
  • B Percentage of incomplete transactions
  • C Total volume of suspicious transactions
  • D Failure rate of point-of-sale systems
Explanation

The total volume of suspicious transactions is a direct key risk indicator of potential fraud, unauthorized activity, customer financial loss, and reputational harm in a mobile payments program. These risks are especially material for an institution whose reputation depends on protecting customer interests.

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