QuestionQ224

IT Resources

Which of the following is the MOST important input when developing a human-resources strategy to address IT skill gaps?

  • A Technology direction of the enterprise
  • B Training budget allocated for IT staff
  • C A recent IT skills matrix
  • D Training effectiveness reports
Explanation

The enterprise’s technology direction defines the future technology capabilities required to meet organizational objectives. Human-resources planning uses that target state to determine which IT skills must be acquired, developed, reskilled, or retained. A skills matrix is useful for assessing current capabilities, but strategic direction determines the skills against which those capabilities are evaluated.

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