CGEIT: Certified in the Governance of Enterprise ITDemo

By Isaca · Question Mode

QuestionQ167

Governance of Enterprise IT

A review of IT governance effectiveness in an enterprise has found that several innovation-improvement initiatives are failing. Analysis indicates insufficient stakeholder buy-in for the improvements. Implementing which of the following would have prevented this issue?

  • A An IT risk management program
  • B A change management program
  • C An IT project roadmap
  • D A service delivery framework
Explanation

A change management program prepares and engages stakeholders, addresses cultural and behavioral resistance, communicates the rationale and benefits of improvements, and builds commitment to adopt new ways of working. ISACA identifies change enablement as essential to stakeholder buy-in for governance implementation and improvement.

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