QuestionQ146

Governance of Enterprise IT

To satisfy the increasing needs of a newly created business unit, senior IT management must shift the existing IT organizational model to a service-oriented model. Given the IT organization's expected significant growth, which of the following is the MOST important consideration when planning long-term IT service delivery?

  • A The IT organization is able to sustain business requirements.
  • B IT is able to provide a comprehensive service catalog to the business.
  • C The IT service delivery model is approved by the business.
  • D An IT risk management process is in place.
Explanation

Long-term IT service delivery must be sustainable and able to support continuing, changing business requirements as the organization grows. Service catalogs, approval of the delivery model, and risk management are supporting controls, but they are not the primary measure of whether delivery can continue to meet business needs.

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