QuestionQ24
Plan and ConfigureA state government benefits agency plans to implement a new platform for managing the processing of constituents’ benefits applications (document packages). The solution must support these requirements:
- Required and optional activities and tasks
- Activities/tasks that can be started automatically or manually by a case worker
- Case completion when all required and currently running activities are complete
- Automatic work assignment and prioritization based on business rules
Which component is best suited to this use case?
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