QuestionQ148

Federal Privacy Laws

Which of the following would NOT be regarded as a method for obtaining verifiable parental consent before collecting, using, or disclosing children’s personal information under the Children’s Online Privacy Protection Act (COPPA) of 1998?

  • A Using a credit card, debit card, or other online payment system.
  • B Having the parent call a toll-free telephone number staffed by trained personnel.
  • C Having the parent sign a consent form and return it to the operator by postal mail, facsimile, or electronic scan.
  • D Sending a text message to the parent explaining the intended uses of the information.
Explanation

COPPA-recognized methods include a signed consent form returned by postal mail, fax, or electronic scan; a qualifying credit card, debit card, or online payment-system transaction; and a call by the parent to a toll-free number staffed by trained personnel. A text message that only explains intended information uses is notice, not verifiable parental consent. FTC guidance allows a text-message process for internal-use-only information only when the parent responds with consent and the operator sends a confirmation.

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