QuestionQ115

Federal Privacy Laws

Under what circumstances does the Telemarketing Sales Rule require an entity to share a do-not-call request throughout its organization?

  • A When the operational structures of its divisions are not transparent
  • B When the goods and services sold by its divisions are very similar
  • C When a call is not the result of an error or other unforeseen cause
  • D When the entity manages user preferences through multiple platforms
Explanation

Distinct corporate divisions are generally separate sellers under the Telemarketing Sales Rule, but whether divisions are distinct depends in part on whether the goods or services they sell are substantially different. When divisions sell very similar goods or services, an entity-specific do-not-call request must be honored across the organization.

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