QuestionQ231

Privacy Operational Lifecycle: Assess

Which metric is least useful for optimizing the design of your data-subject-request workflow: tracking the number of data subjects who?

  • A Made requests by geographic origin.
  • B Used an automated service for the request.
  • C Made requests to know vs. requests to be deleted.
  • D Authorized another person to make the request on their behalf.
Explanation

Request origin, request type, and use of an authorized representative can affect legal obligations, routing, identity verification, and workflow design. Use of an automated service by the requester generally does not materially affect the operational design of the data subject request process.

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