HPE Campus Access Mobility Expert (HPE7-A07)

By HP · Question Mode

QuestionQ2

Troubleshooting

You configured a tunneled SSID with a captive portal and an HPE Aruba Networking ClearPass Guest Self Registration workflow. During testing, after you launch the self-registration workflow and registration succeeds, the login action displays the following error:

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What is the best solution for resolving this error?

Explanation

A captive-portal login hostname is resolved and redirected by the captive-portal infrastructure for a client associated with the captive guest WLAN. The post-registration login action must therefore be tested while connected to that guest SSID; from another network, the virtual login hostname is not publicly resolvable and produces a server-not-found error. Certificate-chain configuration affects TLS trust, not DNS resolution.

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