QuestionQ55
InvestigateYou are troubleshooting an authentication problem for HPE Aruba Networking switches that enforce 802.1X against a cluster of HPE Aruba Networking ClearPass Policy Managers (CPPMs). You know CPPM is receiving and processing the authentication requests because the Aruba switches show Access-Rejects in their statistics. However, you cannot locate the Access-Reject records in CPPM Access Tracker.
What can you do to search for the records?
- A Verify that you are logged in to the CPPM UI with read-write, not read-only, access.
- B Click Edit in Access Viewer and make sure that the correct servers are selected.
- C Go to the CPPM Event Viewer, because this is where RADIUS Access Rejects are stored.
- D Make sure that CPPM cluster settings are configured to show Access-Rejects.
Community Discussion