QuestionQ74

Troubleshoot and repair HPE SMB solution components

While troubleshooting an HPE ProLiant Gen10 rack-mount server, you find that both the current and backup system ROMs are corrupt.

What is the next step to repair the server?

  • A Restore the system firmware from a USB drive
  • B Restore the system firmware from a UEFI shell prompt
  • C Replace the CMOS battery
  • D Restore the system firmware from the iLO repository
  • E Replace the system board
Explanation

HPE ProLiant Gen10 servers rely on the backup ROM to recover from corruption of the active ROM. If both ROM versions are corrupt, the ROM storage on the system board cannot provide a valid recovery image, so the required remedy is replacement of the system board.

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