QuestionQ29

Collaborating within and across teams to manage data and models

Your team is building a customer-support chatbot for a healthcare company that handles sensitive patient information. You must ensure that all personally identifiable information (PII) captured in customer conversations is protected before the data is stored or analyzed. What should you do?

Explanation

Google Cloud Sensitive Data Protection (DLP API) can inspect conversational text for PII and de-identify detected values through transformations such as masking, removal, or tokenization before the content is stored or analyzed.

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