QuestionQ2

Analyzing and optimizing technical and business processes

You analyzed TerramEarth's business requirement to reduce downtime and found that most time savings can be achieved by reducing customers' wait time for parts. You decided to focus on reducing the 3-week aggregate reporting time.

Which changes to the company's processes should you recommend?

Explanation

Replacing batch FTP transfers with streaming transport makes telemetry available continuously rather than waiting for batch delivery. Using a binary format instead of CSV reduces transfer and processing overhead, while machine learning analysis can identify patterns that support faster, predictive parts decisions. Together, these changes directly reduce the aggregate-reporting delay that contributes to customer wait time for parts.

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