Generative AI LeaderDemo

By Google · Question Mode

QuestionQ3

Business strategies for a successful gen AI solution

A financial institution uses generative AI (gen AI) to approve or reject loan applications but provides no reasons for rejection. Customers are beginning to file complaints. The company needs to implement a solution to reduce these complaints. What should the company do?

  • A Fine-tune the gen AI model.
  • B Collect a larger and more diverse dataset for the gen AI model.
  • C Implement explainable gen AI policies.
  • D Develop fairness assessments for the gen AI model.
Explanation

Explainable generative AI policies require decision-making to be interpretable and provide understandable reasons for adverse outcomes such as loan rejections. This directly addresses customers’ inability to understand why their applications were denied.

Community Discussion

No comments yet. Be the first to start the discussion!