QuestionQ61

VerifiedTroubleshooting and Administration

An administrator’s PC crashes before the administrator can submit a workflow session for approval. After restarting the PC, the administrator finds that the ADOM remains locked by the session that existed before the crash.

How can the administrator unlock the ADOM?

Explanation

An ADOM lock can be released by the administrator account that owns the lock. Logging in again with the same administrator account allows that administrator to unlock the ADOM and resolve the lock retained after the interrupted workflow session.

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