QuestionQ45

VerifiedSecurity Management

After integrating FortiGate with FortiSandbox, administrators report that a legitimate URL is being blocked. Upon investigation, it is confirmed that this URL is present in the most recent FortiSandbox URL package.

Which two steps can resolve the URL access issue?

Choose two
Explanation

The block occurs because FortiSandbox has classified the URL as malicious and included it in its URL threat package, which FortiGate uses for filtering. Since administrators cannot directly edit the automatically generated FortiSandbox URL package, the correct fix is to change the verdict on FortiSandbox itself (marking the URL as clean/overriding the scan result), which removes it from future package updates. Additionally, on FortiGate, a static URL filter entry can be configured to explicitly allow the specific URL, overriding the FortiSandbox-based verdict for that address regardless of the package contents.

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