312-76V3: EC-Council Disaster Recovery Professional (EDRP)

An online betting site accepts wagers for sporting events conducted worldwide. Consequently, its operations must remain available 24X7. During an internal IT audit, a vulnerability was identified in its payment gateway system. The company determined that if the payment gateway were unavailable for more than an hour, it would lose approximately $100,000 and around 15% of its customers to a competitor’s website. In addition, it could permanently lose 25% of its customer base because the competitor continuously runs promotions to attract and retain new customers. This was unacceptable to the business under any circumstances, so immediate corrective action was taken to remediate the vulnerability.

Which technical term best defines this two-hour time period?