An end user is having performance problems on their device after the EPM Agent was installed on their machine. What should the EPM Administrator do first to help resolve the issue?
A Verify any 3rd party security solutions have been added to EPM's Files To Be Ignored Always configuration and CyberArk EPM has also been excluded from the 3rd party security solutions. B Enable the Default Policy's Privilege Management Control, Unhandled Privileged Applications in Elevate mode. C Rerun the agent installation on the user's machine to repair the installation. D Uninstall or disable any anti-virus software prohibiting the EPM Agent functionalities. Show Answer Answer Explanation Mutual exclusions prevent CyberArk EPM and third-party security software from repeatedly scanning or intercepting each other’s files and processes, which can impair endpoint performance. The appropriate initial remediation is to place the third-party security solution in EPM’s Files To Be Ignored Always configuration and exclude CyberArk EPM from the third-party solution.
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