QuestionQ128

VerifiedSensor Deployment

A Windows sensor installation fails, and its logs show that Falcon could not communicate with the CrowdStrike Cloud.

Which troubleshooting action should be taken?

Explanation

Falcon sensor installation and registration require outbound communication with the CrowdStrike Cloud. Firewall or proxy controls that do not allow the required Falcon Cloud IP addresses or FQDNs can prevent that communication, so the applicable remediation is to verify the relevant network allow-listing.

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