CNX-001: CompTIA CloudNetX

By CompTIA · Question Mode

QuestionQ50

Network troubleshooting

A network administrator has recently deployed new Wi-Fi 6E access points in an office and enabled 6GHz coverage. Users report poorer performance when connected to the new 6GHz SSID than to the 5GHz SSID. The network administrator suspects a source of 6GHz interference in the office. Following the troubleshooting methodology, which action should the network administrator take next?

Explanation

A spectrum analyzer can validate the suspected interference by examining RF activity in the 6 GHz band. This tests the probable-cause theory before making configuration changes, verifying a fix, or documenting findings.

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