CNX-001: CompTIA CloudNetX

Question

A network administrator gets a ticket from one of the company’s offices reporting that video calls function normally for one minute before becoming very choppy. To confirm the video server is reachable from that site, the administrator pings it:

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Which of the following is the most likely cause of the video-call problem?

Explanation

Jitter is variation in packet delay. The successful ping replies have widely inconsistent response times, indicating severe delay variation rather than loss; excessive jitter disrupts the steady delivery required by real-time video and produces choppy calls.

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Monitor and troubleshoot Teams meetings and calls from the Teams admin center

CNX-001: CompTIA CloudNetX

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