QuestionQ33

Citrix Gateway Troubleshooting

A user contacts the help desk and reports that starting a pooled random desktop can take up to five minutes. Which Citrix Director report can a Citrix Administrator review to determine what might be causing the delay?

Explanation

The Logon Performance report shows user and VDA logon durations and the durations of relevant phases, including brokering and virtual-machine startup. Those measurements help isolate the component responsible for a delayed pooled-random desktop launch.

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