QuestionQ22

Citrix Gateway Troubleshooting

Scenario: A Citrix Administrator is investigating an issue where a user's session does not end successfully after the final published application is closed. The administrator used Task Manager to inspect the hung session but could not locate any relevant information. Which tool could the administrator use to obtain additional details about orphaned processes in the session?

Explanation

Process Explorer provides detailed visibility into active processes, including process ownership, open handles, and loaded DLLs, which helps identify orphaned child or background processes that can prevent a Citrix session from ending after its published application closes.

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