QuestionQ14

Services

A customer operates a small business. Its infrastructure consists of one Cisco ISR and two Cisco Catalyst 2960 switches that run multiple VLANs. Which Cisco-branded service should be offered to this customer?

  • A Smart business service
  • B Small business support service
  • C SMARTnet
  • D Partner support service
  • E SmartCare
Explanation

Cisco Smart Care Service provides network-level coverage for small and medium-sized businesses, including proactive health checks, technical support, software updates, and hardware replacement for eligible Cisco equipment. It fits a small network comprising a Cisco ISR and multiple Catalyst 2960 switches.

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