QuestionQ9

Cisco Collaboration Architecture

Which two statements apply when meeting with an organization’s telecommunications manager?

Choose two
  • A The telecommunications manager is exclusively concerned with day-to-day issues, such as reporting, security, reliability, training, and processes.
  • B The telecommunications manager's major concern is the cost of the solution.
  • C The telecommunications manager may have a long-standing relationship with a PBX competitor.
  • D The telecommunications manager could be resistant because the IT department gets authority over the new system.
  • E The telecommunications manager is concerned about how collaboration affects network management
Explanation

A telecommunications manager may have a long-standing relationship with the incumbent PBX provider and may resist a collaboration-system transition if management authority for the new system shifts to the IT department. These are stakeholder and organizational-change concerns associated with moving from a traditional PBX environment to an IT-managed collaboration platform.

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