QuestionQ63

Business Transactions

Question Image

Refer to the exhibit. The transaction score chart shows an interesting performance pattern outside business hours on 6/16/18. Which additional performance anomaly should be of greatest interest to a Performance Analyst?

  • A Elevated Response Time at 6/19/18
  • B Elevated Response Time at 6/25/18
  • C Lower than usual volume at 6/17/18
  • D Low volume at 6/15/18
Explanation

Average response time is normally near a stable baseline of roughly 100–130 ms, but it rises markedly on 6/25/18. This is a material performance degradation independent of normal transaction-volume cycles and warrants investigation.

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