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By cisco
Aug, 2025

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Question 26

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Refer to the exhibit. When setting up a new connection to Cisco UCM, the engineer must use out-of-band DTMF. Which configuration meets this requirement?

  • A: dtmf-relay h245-alphanumeric
  • B: dtmf-relay sip-kpml
  • C: dtmf-relay cisco-rtp
  • D: dtmf-relay rtp-nte

Question 27

An organization has decided to implement hunt groups to help with the distribution of calls between different members. The administrator must configure hunt groups on Cisco UCM. In the configuration, at which step does an administrator have the option to configure a distribution algorithm (top down, circular, longest idle time, broadcast)?

  • A: hunt group
  • B: line group
  • C: hunt list
  • D: route list

Question 28

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Refer to the exhibit. A company is using Microsoft Teams with Cisco Unified Border Element integration, but the administrator sees a one-way audio issue with Microsoft Teams. The administrator must modify the SIP profile to send the proper information on the SDP for IP address for media to match the internal and external interface. Which set of commands resolves the issue?

  • A: voice class sip-profiles 1 request INVITE sdp-header Connection-Info modify “2\.76\.1” “2.78.1”
  • B: voice class sip-profiles 1 request INVITE sdp-header Session-Owner modify “27\.0\.0” “27.3.0”
  • C: voice class sip-profiles 1 request INVITE sdp-header Connection add “2\.76\.1” “2.78.1”
  • D: voice class sip-profiles 1 request INVITE sdp-header Audio-Attribute modify “2\.76\.1” “2.71.1”

Question 29

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Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco UCM issue where users report that calls placed to the domain cisco.com are failing and calls to sip.cisco.com are working. Which action resolves the issue?

  • A: Change the “Route Partition” setting on the *.cisco.com route pattern.
  • B: Add a SIP route pattern for *.*.
  • C: Select “Block Pattern” on the *.cisco.com route pattern.
  • D: Delete the *.cisco.com route pattern.

Question 30

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Refer to the exhibit. This message is sent to the device being placed on hold for the Music On Hold audio setup. The held party reports receiving dead air rather than music when the call was put on hold. The software Music On Hold server on Cisco UCM is used in this scenario. Assume that the audio leg between the Music On Hold server and the held device uses G.711, and the relevant region relationship is configured for 64 kbps. What is the cause of the issue?

  • A: The bandwidth configured for this region relationship is too low and must be increased to 96 kbps or higher.
  • B: The device that is placed on hold does not support G.711, and a transcoder could not be allocated for the call.
  • C: Cisco UCM is sending a=inactive to the held device.
  • D: The Music On Hold server does not support G.711 and a transcoder could not be allocated for the call.

Question 31

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Refer to the exhibit. An administrator configured Device Mobility but is receiving reports that local calls are failing when a user takes their device from the RTP location to the Charlotte location. The administrator confirmed that the correct subnet is configured under the Device Mobility info page. In addition, the roaming device pool has the correct Device Mobility calling search space selected. Which configuration change resolves the issue?

  • A: Join across lines is not supported with Device Mobility and must be disabled.
  • B: The network locale must be changed from none to the Charlotte locale.
  • C: The physical location must be updated from none to the appropriate location.
  • D: The device must be added to the Device Mobility group.

Question 32

An administrator manages an environment with mobile users who commonly move between locations and take IP phones to remote sites. When mobile users are at one of the sites, users report issues with call quality, such as the audio cutting in and out. In addition, the affected area has a low bandwidth connection compared to other sites, so the administrator has put these devices in a region with an inter-region restriction of 8 kbps per call. Which feature must the administrator configure to mitigate the issue?

  • A: Location Bandwidth Manager
  • B: Extension Mobility
  • C: Device Mobility
  • D: Extension Mobility Cross Cluster

Question 33

An administrator is configuring a new deployment using Cisco Unified CME. The SCCP phones register without any issues, but SIP phones are not registering. Assume that all other configuration is valid. Which code allows SIP phones to register to Cisco UCME?

  • A: voice service voip allow-connections sip to h323
  • B: voice service voip sip bind media source-interface Vlan100
  • C: voice service voip sip bind control source-interface Vlan100
  • D: voice service voip sip registrar server expires max 600 min 60

Question 34

An administrator is configuring Cisco UCM and the system to send *.webex.com traffic to a Cisco UCM Session Management Edition cluster. The administrator wants to limit which endpoints can reach *.webex.com. Which two items must the administrator configure for the SIP route pattern? (Choose two.)

  • A: calling party transformation
  • B: partition of the SIP route pattern
  • C: connected party transformation
  • D: called party URI transformation
  • E: destination SIP trunk of the SIP route pattern

Question 35

A support engineer is troubleshooting a voice network. When conducting a search for call setup details related to calling search space issues, which trace files should be investigated?

  • A: CallManager traces
  • B: CTI Manager traces
  • C: Cisco IP Manager Assistant
  • D: Call logs

Question 36

An administrator deployed a third-party H.323 gateway in a voice environment, but users report call failures when using features like call hold or call transfer. What are two reasons that these features fail? (Choose two.)

  • A: The CSS of the transfer initiating line does not contain the partition of the supplementary feature extension (DirectTransfer or MoH Number).
  • B: The MTP that is configured for use within the H.323 gateway configuration is configured as a trusted source, but the third-party gateway does not trust the signing root CA certificate of the MTP certificate.
  • C: The MTP does not support the negotiated codec, and media renegotiating during the call is not supported.
  • D: The Media Resource Group List of the H.323 gateway contains only transcoders and conference bridges but no MTP.
  • E: The third-party gateway does not support supplementary features, so Media Termination Point (MTP) must be inserted.

Question 37

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Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user of a Cisco UCM IP phone reports failed calls when trying to dial out to the PSTN. Which action resolves the issue?

  • A: Assign a calling search space to the line or the device that has access to the route pattern.
  • B: Deselect “Block this pattern” on the “Route Option” setting of the route pattern.
  • C: Select the “Urgent Priority” setting on the route pattern.
  • D: Instruct the user to not dial a “1” before their local area code.

Question 38

Customers that call into a company’s IVR report that when they try to select an option, none of the prompts work. The administrator determines that the calls are coming in across an H.323 gateway. While analyzing the dial peer that points toward Cisco UCM, the administrator notices that no DTMF method is configured. Which command resolves this issue?

  • A: dial-peer voice 2 voip dtmf-relay sip-kpml
  • B: dial-peer voice 2 voip dtmf-relay h245-alphanumeric
  • C: dial-peer voice 2 voip dtmf-relay sip-notify
  • D: dial-peer voice 2 pots dtmf-relay h245-alphanumeric

Question 39

An engineer is configuring a Cisco Collaboration system for SIP endpoints and must enable Survivable Remote Site Telephony for these endpoints. Which code completes this configuration on the SRST gateway?

  • A: call-manager-fallback max-conferences 8 gain –6 ip source-address 10.10.10.100 port 2000 max-ephones 100 max-dn 200
  • B: telephony-service max-conferences 8 gain –6 ip source-address 10.10.10.100 port 2000 max-ephones 100 max-dn 200
  • C: voice service voip default mode secure address hiding allow-connections sip to sip sip registrar
  • D: voice register global default mode no allow-hash-in-dn max-dn 100 max-pool 200

Question 40

Management wants to change the initial announcements for one of the existing call hunt groups. A new set of announcement audio file was provided. Which two configuration steps must the administrator take to accomplish this change? (Choose two.)

  • A: Identify the MOH audio source ID associated to one of the line group member’s “Network Hold MOH Audio Source”.
  • B: Identify the MOH audio source ID associated to “Network Hold Source & Announcements” under the Queuing section of the hunt pilot.
  • C: Identify the configured announcement names to change under the MOH audio source section, then upload the new files to the respective announcements under the Announcement section.
  • D: Identify the MOH audio source ID associated to one of the line group member’s “User Hold MOH Audio Source”.
  • E: Identify the configured announcement names to change under the Announcement section, and assign the uploaded files to the Queueing section of the hunt pilot.

Question 41

An engineer is troubleshooting an intersite call between two endpoints where the call fails and the message “Not Enough Bandwidth” is displayed. G.729 codec is in use on both sites. First, calls are being properly routed, and the issue happens after the third call is established and the bandwidth utilization between the two sites is under 50%. Which configuration in Cisco UCM must be adjusted to resolve the issue?

  • A: transcoder
  • B: location
  • C: route pattern
  • D: translation pattern

Question 42

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Refer to the exhibit. An engineer is trying to set up a new deployment using the SIP provider with TCP for signaling. After troubleshooting, the customer notices that the matching incoming dial peer and outgoing dial peer did not generate the INVITE to the SIP provider. Why is the call failing?

  • A: The ITSP is sending FIN.
  • B: The ITSP is not sending the ACK.
  • C: The ITSP is sending CLOSE state.
  • D: The ITSP is not answering the SYN.

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