QuestionQ47

Device Configuration

Your organization configured a Wi-Fi network SSID that supports the fastest connection options for its devices. The organization’s iPads connect on the 2.4 GHz frequency rather than 5 GHz or 6 GHz.

What is the most likely cause?

Explanation

A significantly stronger 2.4 GHz signal can cause an iPad to choose that band over 5 GHz or 6 GHz. Higher-frequency Wi-Fi bands generally have shorter range and weaker penetration through obstacles, so their received signal may be less suitable at the device’s location.

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