Your organization receives several iPhone devices that do not get past the Apple logo after restarting.
What is the quickest way to make the iPhone devices available to users?
An iPhone stalled at the Apple logo cannot reliably receive an MDM command because it has not completed startup. Restoring the devices through Apple Configurator for Mac reinstalls iOS from a connected Mac, allowing the devices to be recovered and prepared for use. Apple identifies recovery-mode restoration by computer as the remedy when an iPhone remains on the Apple logo.
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