QuestionQ87

VerifiedAgents and Workflows

You are designing an agent to process vendor invoices. The work involves a small number of well-understood steps, but occasionally an invoice arrives in an unexpected format, requiring the system to decide whether to reroute it, request clarification, or flag it for human review.

The most appropriate architecture for this system is...

Explanation

A workflow provides a predictable structure for the well-understood invoice-processing steps. An agent can be invoked at the exception point to reason about an unexpected format and choose whether to reroute it, request clarification, or flag it for human review. This confines flexible decision-making to where it is needed. (learn.microsoft.com)

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