CCAR-P: Claude Certified Architect — Professional

By Anthropic · Question Mode

QuestionQ62

VerifiedStakeholder Communication & Lifecycle Management

You are establishing an SLA for a Claude-based assistant.

Which SLA definition is the most operationally meaningful?

Explanation

An operational SLA defines an objective metric, an acceptable threshold, the time window used to evaluate compliance, and a documented consequence or response for a breach. These elements make performance measurable and establish when remediation is required.

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