CCAO-F

By Anthropic · Question Mode

QuestionQ68

Governance, Risk, and Responsible Use

A customer-success associate is preparing a prompt asking Claude to summarize a customer issue from a case file. The case file contains the customer’s full government identifier, home address, name, account number, and a description of the issue. The associate needs a summary focused on the issue.

Which approach is most appropriate?

Explanation

Data minimization requires providing only the information needed for the intended task. Because the summary is about the issue, the government identifier and home address are unnecessary sensitive data and should be removed or redacted before submission.

Community Discussion

No comments yet. Be the first to start the discussion!