AD0-E712: Adobe Commerce Business Practitioner ProfessionalDemo

By Adobe · Question Mode

QuestionQ3

Adobe Commerce basics

Which action would a Business Practitioner take to issue a refund for an order that has already been invoiced?

  • A Cancel the order.
  • B Create a credit memo.
  • C Create a return for the order.
Explanation

A credit memo records the credit or refund against an amount that has already been invoiced, reducing the invoiced balance while preserving the financial record. Salesforce defines a credit memo as an amount to be refunded after an invoice has been generated.

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