QuestionQ18

Adobe Experience Manager Sites Architect Master

On AEM 6.5, when an editor attempts to edit pages on the author instance, only some pages display a blank screen.

After inspecting the logs, the following exception is identified:

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Which action should an architect try to restore system functionality without data loss?

Explanation

A SegmentNotFoundException means Oak is attempting to access a segment that is no longer present, leaving the TarMK repository inconsistent. The supported recovery approach is to use oak-run to run a consistency check, locate the last known good revision, and revert the segment store to that revision; this restores a consistent repository state without replacing the entire author instance from backup.

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